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| The Complete Service Management Platform

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Complete Enterprise Service Management

Built to optimize service workflow automation for all departments – IT, HR, Purchasing, Facilities, Security and more – in one complete platform.

Complete Visibility and Collaboration

Built to enable seamless collaboration between multiple service providers with full cross-enterprise visibility and control of service cost and quality.

Cost Effective

Implementation costs are low, and all customers benefit from weekly upgrades at zero cost and with zero downtime.

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xurrent (4me) Package Breakdown

Service Management Simplified: Unifying ITSM, ESM, and SIAM

Introducing Xurrent (4me), a cutting-edge SaaS solution that revolutionizes service management by integrating IT Service Management (ITSM), Enterprise Service Management (ESM), and Service Integration and Management (SIAM) capabilities.

Key Benefits:

  • Unified Platform: Connect all internal departments (IT, HR, Facilities, etc.) and external managed service providers on a single platform.
  • Seamless Collaboration: Enable effortless communication, automation, and workflow management across departments and providers.
  • Total Visibility: Gain real-time insights into service cost and quality, ensuring transparency and control.
  • Improved Efficiency: Streamline processes, reduce silos, and enhance overall productivity.

How it Works:

1. Departmental Integration: Connect internal departments and external providers to the 4me platform.
2. Service Catalog: Create a centralized service catalog for all departments and providers.
3. Workflow Automation: Automate workflows, approvals, and tasks across departments and providers.
4. Real-time Monitoring: Track service cost and quality in real-time, enabling data-driven decisions.
5. Continuous Improvement: Identify areas for improvement and optimize services accordingly.

Transform Your Service Management

Discover how Xurrent can help you:

  • Enhance collaboration and productivity
  • Reduce costs and improve service quality
  • Gain a competitive edge through streamlined service management

Try Xurrent today and experience the power of unified service management!

Platform Package Users Usage 20
Additional User Fee 0
Maximum Specialist Users 20
Product Fuctionality ITSM
New Product Inclusions
Self- Service Portal Included
Benchmarking and Audit NA
Type of Support Online during Business Hours
Portal Personalization NA
URL Customisation NA
Domains Single
Estimated Organization Profile < 5000 Employees
Platform Package Users Usage 50
Additional User Fee 20 Users (Additional Cost Applicable)
Maximum Specialist Users 150
Product Fuctionality ITSM
New Product Inclusions
Self- Service Portal Included
Benchmarking and Audit Available for Purchase
Type of Support Online Chat during Business Hours
Portal Personalization NA
URL Customisation NA
Domains Single
Estimated Organization Profile < 5000 Employees
Platform Package Users Usage 100
Additional User Fee 20 Users (Additional Cost Applicable)
Maximum Specialist Users Unlimted
Product Fuctionality ITSM + ESM
New Product Inclusions All 4me New Products Base – License Included
Self- Service Portal Included
Benchmarking and Audit Included
Type of Support Online Chat during Business Hours + 24/7 Escalation Support
Portal Personalization Logo throughout the Portal
URL Customisation Included
Domains Directory + Multiple Domains
Estimated Organization Profile < 5000 Employees

Most Talked About Features

AI-Powered Service Management

Unlock predictive insights and automation with AI-driven analytics for proactive service excellence.

Readymade API Connectors

Seamlessly integrate with 100+ third-party apps and services using pre-built API connectors.

Intelligent Automation

Automate repetitive tasks and workflows with intelligent automation for increased productivity.

Customisable Service Catalog

Create a personalized service catalog with customizable services, SLAs, and workflows.

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Unlock Peak Performance with Xurrent (4me)

Discover a service management solution that’s built to perform for you. Xurrent’s innovative architecture empowers organizations of all sizes to optimize their service management processes, no matter the complexity.

Fast. Flexible. Future-Proof.

Rapid Deployment: Get up and running quickly with our ready-to-use platform.

  1. Easy Implementation: Seamlessly integrate xurrent into your existing infrastructure.
  2. Scalable: Use only what you need, and easily adapt as your requirements evolve.
  3. Instant Onboarding: Add new services in no time, without disrupting your workflow.

Stay Ahead of the Curve

With Xurrent, you can:

  • Streamline processes and boost efficiency
  • Respond swiftly to changing demands
  • Deliver exceptional service quality
  • Focus on growth, not complexity

Experience the Power of Adaptive Service Management

Join forces with xurrent and unlock a new level of performance. Learn how our solution can help you thrive in an ever-changing business landscape.

Unlock Your Full Potential with the 4me Learning Center

Take your Xurrent skills to the next level with our comprehensive Learning Center, your go-to resource for mastering the platform. From day one of your organization’s onboarding, to streamlining change workflows and optimizing your service portfolio, we’ve got you covered.

Learn at Your Own Pace

  • Gradual Learning: Progress through interactive modules and tutorials at a speed that suits you.
  • Foundational Knowledge: Build a strong base with essential training for a seamless xurrent experience.
  • Advanced Techniques: Dive deeper into specialized topics to refine your skills and maximize ROI.
  • Continuous Improvement: Stay up-to-date with the latest features, best practices, and industry insights.

Empower Yourself, Empower Your Team

Discover the power of self-paced learning and transform your organization’s service management capabilities. Explore the Xurrent Learning Center today and unlock a world of possibilities!

Xurrent (4me) latest Demo and Content

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Why Xurrent?

“94% of our customers would recommend Xurrent (4me)”

– *Gartner.com, as of May 1 2022

Contact

(060)-919-3626

Offices

Mombela – Nelspruit
Midrand – Gauteng

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