| The Complete Service Management Platform
Complete Enterprise Service Management
Built to optimize service workflow automation for all departments – IT, HR, Purchasing, Facilities, Security and more – in one complete platform.
Complete Visibility and Collaboration
Built to enable seamless collaboration between multiple service providers with full cross-enterprise visibility and control of service cost and quality.
Cost Effective
Implementation costs are low, and all customers benefit from weekly upgrades at zero cost and with zero downtime.
xurrent (4me) Package Breakdown
Service Management Simplified: Unifying ITSM, ESM, and SIAM
Introducing Xurrent (4me), a cutting-edge SaaS solution that revolutionizes service management by integrating IT Service Management (ITSM), Enterprise Service Management (ESM), and Service Integration and Management (SIAM) capabilities.
Key Benefits:
- Unified Platform: Connect all internal departments (IT, HR, Facilities, etc.) and external managed service providers on a single platform.
- Seamless Collaboration: Enable effortless communication, automation, and workflow management across departments and providers.
- Total Visibility: Gain real-time insights into service cost and quality, ensuring transparency and control.
- Improved Efficiency: Streamline processes, reduce silos, and enhance overall productivity.
How it Works:
1. Departmental Integration: Connect internal departments and external providers to the 4me platform.
2. Service Catalog: Create a centralized service catalog for all departments and providers.
3. Workflow Automation: Automate workflows, approvals, and tasks across departments and providers.
4. Real-time Monitoring: Track service cost and quality in real-time, enabling data-driven decisions.
5. Continuous Improvement: Identify areas for improvement and optimize services accordingly.
Transform Your Service Management
Discover how Xurrent can help you:
- Enhance collaboration and productivity
- Reduce costs and improve service quality
- Gain a competitive edge through streamlined service management
Try Xurrent today and experience the power of unified service management!
Platform Package Users Usage | 20 |
Additional User Fee | 0 |
Maximum Specialist Users | 20 |
Product Fuctionality | ITSM |
New Product Inclusions | – |
Self- Service Portal | Included |
Benchmarking and Audit | NA |
Type of Support | Online during Business Hours |
Portal Personalization | NA |
URL Customisation | NA |
Domains | Single |
Estimated Organization Profile | < 5000 Employees |
Platform Package Users Usage | 50 |
Additional User Fee | 20 Users (Additional Cost Applicable) |
Maximum Specialist Users | 150 |
Product Fuctionality | ITSM |
New Product Inclusions | – |
Self- Service Portal | Included |
Benchmarking and Audit | Available for Purchase |
Type of Support | Online Chat during Business Hours |
Portal Personalization | NA |
URL Customisation | NA |
Domains | Single |
Estimated Organization Profile | < 5000 Employees |
Platform Package Users Usage | 100 |
Additional User Fee | 20 Users (Additional Cost Applicable) |
Maximum Specialist Users | Unlimted |
Product Fuctionality | ITSM + ESM |
New Product Inclusions | All 4me New Products Base – License Included |
Self- Service Portal | Included |
Benchmarking and Audit | Included |
Type of Support | Online Chat during Business Hours + 24/7 Escalation Support |
Portal Personalization | Logo throughout the Portal |
URL Customisation | Included |
Domains | Directory + Multiple Domains |
Estimated Organization Profile | < 5000 Employees |
Most Talked About Features
AI-Powered Service Management
Unlock predictive insights and automation with AI-driven analytics for proactive service excellence.
Readymade API Connectors
Seamlessly integrate with 100+ third-party apps and services using pre-built API connectors.
Intelligent Automation
Automate repetitive tasks and workflows with intelligent automation for increased productivity.
Customisable Service Catalog
Create a personalized service catalog with customizable services, SLAs, and workflows.
Unlock Peak Performance with Xurrent (4me)
Discover a service management solution that’s built to perform for you. Xurrent’s innovative architecture empowers organizations of all sizes to optimize their service management processes, no matter the complexity.
Fast. Flexible. Future-Proof.
Rapid Deployment: Get up and running quickly with our ready-to-use platform.
- Easy Implementation: Seamlessly integrate xurrent into your existing infrastructure.
- Scalable: Use only what you need, and easily adapt as your requirements evolve.
- Instant Onboarding: Add new services in no time, without disrupting your workflow.
Stay Ahead of the Curve
With Xurrent, you can:
- Streamline processes and boost efficiency
- Respond swiftly to changing demands
- Deliver exceptional service quality
- Focus on growth, not complexity
Experience the Power of Adaptive Service Management
Join forces with xurrent and unlock a new level of performance. Learn how our solution can help you thrive in an ever-changing business landscape.
Unlock Your Full Potential with the 4me Learning Center
Take your Xurrent skills to the next level with our comprehensive Learning Center, your go-to resource for mastering the platform. From day one of your organization’s onboarding, to streamlining change workflows and optimizing your service portfolio, we’ve got you covered.
Learn at Your Own Pace
- Gradual Learning: Progress through interactive modules and tutorials at a speed that suits you.
- Foundational Knowledge: Build a strong base with essential training for a seamless xurrent experience.
- Advanced Techniques: Dive deeper into specialized topics to refine your skills and maximize ROI.
- Continuous Improvement: Stay up-to-date with the latest features, best practices, and industry insights.
Empower Yourself, Empower Your Team
Discover the power of self-paced learning and transform your organization’s service management capabilities. Explore the Xurrent Learning Center today and unlock a world of possibilities!
Xurrent (4me) latest Demo and Content
Why Xurrent?
“94% of our customers would recommend Xurrent (4me)”
– *Gartner.com, as of May 1 2022
Contact
(060)-919-3626
Offices
Mombela – Nelspruit
Midrand – Gauteng
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