IT & compliance

Before we built websites, we fixed how businesses run their IT. We still do. It is also the reason the things we build are secure, documented and POPIA-aware rather than merely attractive.

Luna Cyber Guard

Managed protection for the site we built you — advanced email filtering, website monitoring and firewall, and automated cloud backups with a 30-day archive. Quoted monthly.

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POPIA compliance toolkit

The policies, registers and consent wording a South African business is actually required to hold, in a form you can adopt rather than a template you have to decode.

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ITSM setup and ITIL 4 process design

Service catalogues, SLAs, incident and change management built on ITIL 4 — including full Xurrent implementation as a certified partner.

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IT helpdesk setup

A working service desk for an SME: tooling, ticket flow, priority matrix and the handful of processes that stop everything becoming an emergency.

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Fractional CIO retainer

Senior IT leadership by the month, for businesses that need the judgement but not the salary. Strategy, vendor decisions, budget and risk.

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The ITSM Power Hour

Sixty focused minutes on one problem, with a written summary afterwards. The cheapest way to find out whether you need us at all.

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Why this sits alongside web development

It is a fair question. The answer is that they are the same skill applied at different points. Building a website that handles personal information properly and running a POPIA compliance programme require the same understanding of what the law expects. Keeping a site up and monitored is the same discipline as running a service desk. We did not add IT services to a web studio — we added web work to an IT consultancy, and that order matters.

Practically: if we build your site, Luna Cyber Guard can look after it. If your business also needs its IT sorted, the same people can do that. And if all you want is a website, that is completely fine — nothing here is a condition of anything else.

Common questions

What does POPIA actually require of a small business?

At minimum: a lawful reason for collecting personal information, a privacy notice that explains what you collect and why, security safeguards appropriate to the risk, a process for handling access and deletion requests, and a registered Information Officer. Solis & Luna provides a POPIA toolkit covering the policies and registers, and we build these obligations into every website we deliver.

What is included in Luna Cyber Guard?

Advanced email filtering, website monitoring with a firewall, and automated cloud backups retained for 30 days. It is quoted monthly, cancellable, and available whether or not we built the site.

What is a fractional CIO?

Senior IT leadership bought by the month rather than employed full time. It suits a business that needs someone who can decide on vendors, budgets, risk and strategy, but does not need — and cannot justify — that salary permanently.

Do I need ITIL 4 if I am a small business?

Not the certification, no. But the underlying ideas — knowing which services you provide, agreeing what "fixed" means, having a priority order when three things break at once — save small businesses more time than they save large ones. We adapt the framework to the size of the business rather than imposing it wholesale.

Tell us what you are trying to build

A short message is enough to start. A person reads every enquiry and replies within one working day — and if we are not the right fit for your project, we will say so instead of selling you something.